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Robohelp or Doc-to-Help – which one is best?

I have a choice. Robohelp or Doc-to-Help? My client has given me permission to use whatever tool I want to do the next batch of tech docs — and they’ll buy the software. No cost to me. Which one...

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What are Your Favorite 10 Technical Writing Tools?

I’ve used the same technical writing tools for the last 5 years. A few products have come across my desk but nothing that really blown me away. Here’s a run-down of what I use to write my technical...

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Review: Camtasia For Apple Mac

If you’re a tech writer who uses Apple Mac products, you’ll be delighted to hear that Techsmith have released Camtasia for Mac. This release comes with some lovely features and is a welcome addition...

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Lessons Learned from Collaborative Writing Projects

We make mistakes every week on our Technical Writing projects. However, since we’ve started to capture things in our lessons learned meetings, the ‘repeat offenders’ have gone down. Running web-based...

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How to Setup a Technical Writing Shop On Amazon

You know you spend too much time on the internet when you search for technical writing software and find an Amazon shop for technical writing software… and then realize you built it. And forgot about...

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Sample Guidelines for Writing Online Help

If you’re looking for guidelines to write your online help documentation, then use this checklist to get started. How To Write Online Help Documentation Help is required for every web page. Each help...

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Two Ways to Chunk Content with MadCap Flare

Mike Hamilton on the MadCap blog wrote an excellent tutorial on how to chunk content. We’ve covered this subject before, especially when looking at information architecture and how to write for the...

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4 Ways to Turn Microsoft Word into an XML Editor

Want to use Microsoft Word as an XML Editor? XML (Extensible Markup Language) is made up of a number of user defined tags which are used to store and transport data. When it comes to writing XML most...

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